Guest Experience Specialist (Front Desk) – Weekly Pay

ESA Management, LLC; Horsham (PA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Competitive wages

Great environment

Recognition programs

Vision insurance

401(k) plan

EAP

Perks program

Job summary

ESA Management, LLC is seeking a Guest Services Representative to welcome guests, handle check-ins/check-outs, answer phones, and collect payments in line with company guidelines. You will also perform front desk paperwork and uphold safety and security procedures across all associates and guests.

This on-site role requires English fluency, basic math, and the ability to resolve guest requests through the Make it Right process, while maintaining a clean lobby and breakfast area and promoting

Qualifications

• High School Diploma or GED or related experience.
• Proficient communication in English and basic math skills.
• Ability to follow safety and operational procedures.

Responsibilities

• Assist guests, answer phones, check guests in and out, and collect payments.
• Complete front desk daily paperwork and ensure safety procedures are followed.
• Resolve guest requests using ESA's Make it Right process and maintain a clean lobby.

Skills

English proficiency

PMS operation

Safety rules compliance

Routine reporting

Basic math

Good judgment

Guest issue resolution

Education

High School Diploma or GED

Job description

ESA Management, LLC is seeking a Guest Services Representative to welcome guests, handle check-ins/check-outs, answer phones, and collect payments in line with company guidelines. You will also perform front desk paperwork and uphold safety and security procedures across all associates and guests.

This on-site role requires English fluency, basic math, and the ability to resolve guest requests through the Make it Right process, while maintaining a clean lobby and breakfast area and promoting