Guest Experience Specialist - Front Desk (Part-Time)

Atrium Hospitality; Omaha (NE); Hybrid; USD 19,000 - 27,000; Part time

Benefits offered by this job

401(k) match

Health coverage

Paid Time Off

DailyPay

Tuition reimbursement

Employee discounts

Job summary

Atrium Hospitality's Omaha Embassy Suites is seeking a friendly part-time front desk agent to welcome guests, check in/out, and assist with requests. You will be the first point of contact, ensuring a warm and efficient guest experience.

We value customer service, hotel-system proficiency, and the ability to lift up to 50 lbs. Atrium offers growth opportunities, 401(k) matching, comprehensive health coverage, PTO, DailyPay, tuition reimbursement, and exclusive employee discounts.

Qualifications

• Customer service experience and people skills for guest interactions.
• Ability to learn and use hotel systems efficiently.
• Comfort with handling guest requests and issues professionally.

Responsibilities

• Oversee front desk operations and serve as the go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members.
• Resolve guest issues quickly and professionally.
• Assist with daily tasks like event sheet distribution and lobby maintenance.

Skills

Customer service

Hospitality experience

Leadership

Education

High school diploma or equivalent

Tools

Hotel systems

Job description

Atrium Hospitality's Omaha Embassy Suites is seeking a friendly part-time front desk agent to welcome guests, check in/out, and assist with requests. You will be the first point of contact, ensuring a warm and efficient guest experience.

We value customer service, hotel-system proficiency, and the ability to lift up to 50 lbs. Atrium offers growth opportunities, 401(k) matching, comprehensive health coverage, PTO, DailyPay, tuition reimbursement, and exclusive employee discounts.