Front Desk Supervisor - Guest Experience & Training

Atrium Hospitality; La Vista (NE); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

401(k) plan with company match

Health coverage

Paid Time Off & Vacation

Brand and employee discounts

DailyPay

Tuition reimbursement

Volunteer programs

Job summary

Atrium Hospitality is hiring for a Full‑time Front Desk position at La Vista Embassy Suites in La Vista, NE. You will oversee front desk operations, handle guest check‑ins/outs, and train new team members with warmth and professionalism.

Daily tasks include resolving guest issues, supporting business center needs, and maintaining a welcoming lobby. Experience in hospitality or leadership is preferred; HS diploma required. Must lift up to 50 lbs and stay on your feet throughout shifts.

Qualifications

• Customer service experience required or preferred.
• Experience in hospitality or leadership is helpful.
• Must communicate effectively and be people‑oriented.

Responsibilities

• Oversee front desk operations and act as go‑to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members; be the friendly coach they’ll thank later.
• Resolve guest issues quickly and professionally to leave guests smiling.
• Assist with daily tasks like event sheet distribution, business center support, and keeping the lobby guest‑ready.

Skills

Customer service

Leadership

Communication skills

Attention to detail

Problem solving

Education

High school diploma or equivalent

Tools

Hotel PMS Opera

Job description

Atrium Hospitality is hiring for a Full‑time Front Desk position at La Vista Embassy Suites in La Vista, NE. You will oversee front desk operations, handle guest check‑ins/outs, and train new team members with warmth and professionalism.

Daily tasks include resolving guest issues, supporting business center needs, and maintaining a welcoming lobby. Experience in hospitality or leadership is preferred; HS diploma required. Must lift up to 50 lbs and stay on your feet throughout shifts.