Front Desk Pro - Elevate Guest Experience and Team Support

Atrium Hospitality; Portland (ME); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Career Growth & Learning

401(k) Plan with Company Match

Health Coverage – Medical, Dental, and

Vision Insurance

Paid Time Off

DailyPay

Tuition Reimbursement

Brand Discounts

Job summary

Atrium Hospitality is seeking a part-time Front Desk Associate at Portland Embassy Suites in Portland, OR. You will oversee front desk operations, manage check-ins/outs with warmth, and train new team members. The role requires strong customer service skills and hospitality experience, with a high school diploma and ability to lift up to 50 lbs.

Join Atrium's team to deliver exceptional guest experiences, support operations, and help maintain a welcoming lobby environment.

Qualifications

• Experience in customer service and guest relations.
• Leadership or supervisory experience preferred.
• High school diploma or equivalent required.
• Comfortable using hotel management software.
• Ability to lift up to 50 lbs and stay on feet for shifts.

Responsibilities

• Oversee front desk operations and act as go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Train and support new front desk team members.
• Resolve guest issues quickly and professionally.
• Assist with daily tasks like event sheets and business center support.

Skills

Customer Service

Hospitality Experience

High School Diploma

Hotel Systems

Physical Fitness

Education

High School Diploma or equivalent

Tools

Hotel Systems

Job description

Atrium Hospitality is seeking a part-time Front Desk Associate at Portland Embassy Suites in Portland, OR. You will oversee front desk operations, manage check-ins/outs with warmth, and train new team members. The role requires strong customer service skills and hospitality experience, with a high school diploma and ability to lift up to 50 lbs.

Join Atrium's team to deliver exceptional guest experiences, support operations, and help maintain a welcoming lobby environment.