Guest Experience Specialist - Front Desk (Hawaii)

Highgate Hotels, LP; Lahaina (HI); On-site; USD 31,051 - 36,533; Part time

Job summary

Highgate Hotels, LP is seeking a Guest Services Agent at Royal Lahaina Resort in Lahaina, Hawaii. This role involves providing attentive service for guests during their stay, managing check-ins, and answering inquiries.

Candidates must have a high school diploma and preferably some hospitality experience. The position is hourly with a pay range of $22.54 – $26.52. Flexibility and excellent customer service skills are critical for success.

Qualifications

• High School diploma or equivalent required.
• Experience in a hotel or a related field preferred.
• Computer experience required.

Responsibilities

• Greet and welcome all guests at the Front Desk.
• Answer guest inquiries about hotel services.
• Handle check-ins and checkouts efficiently.
• Assist guests with safe deposit boxes.

Skills

Customer Service experience

Computer experience

Effective communication

Ability to multitask

Education

High School diploma or equivalent

College coursework in a related field

Job description

Highgate Hotels, LP is seeking a Guest Services Agent at Royal Lahaina Resort in Lahaina, Hawaii. This role involves providing attentive service for guests during their stay, managing check-ins, and answering inquiries.

Candidates must have a high school diploma and preferably some hospitality experience. The position is hourly with a pay range of $22.54 – $26.52. Flexibility and excellent customer service skills are critical for success.