Guest Experience Specialist | Front Desk & Guest Care

Kana Hotel Group

Newnan (GA)

On-site

USD 25,000 - 38,000

Full time

33 hours ago

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Benefits offered by this job

Medical

Vision

Dental

401K

Immediate Pay- earned wage access!

Vacation time

Sick time

Holiday pay

Bonus opportunities

Brand-specific employee discounts

Long term/short term disability

Life insurance

Job summary

Kana Hotel Group is seeking a front desk associate in Newnan, GA to greet guests, manage check-in/out, and balance daily transactions. The role emphasizes cash handling, adherence to brand standards, and providing friendly service.

You will explain hotel amenities, respond to inquiries, and support guests during evenings, weekends, and holidays. The position requires a high school diploma or GED and at least one year in hospitality, with experience in guest service and basic knowledge of hotel

Qualifications

Customer service experience required.
Experience handling cash and credit card procedures.
Knowledge of local area and hotel procedures helpful.
Attention to detail and accuracy in transactions.

Responsibilities

Greet guests and perform check-in/out procedures.
Follow all cash and credit card procedures required by hotel and brand standard.
Balance departments from daily activity report at end of shift.
Explain hotel amenities and promotions to guests.