Guest Experience Specialist - Front Desk & Concierge

GONVAL.MX; Mystic (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Professional development and growth

Paid personal and vacation time

Company-sponsored medical plans

Go Hilton Team Member Travel Program

Job summary

Distinctive Hospitality Group seeks friendly front desk team members for our Mystic hotel to deliver outstanding guest service. You will greet guests, answer phones, handle check-in/check-out, manage reservations, and share information about local attractions.

Requirements include a high school diploma or equivalent (college degree preferred) and at least one year of front desk experience. A flexible schedule including weekends/holidays is required.

Qualifications

• High school diploma or equivalent required.
• College degree preferred.

Responsibilities

• Answering phones, greeting guests, checking guests in and out of the hotel, acting as cashier, taking reservations, responding to inquiries, and providing information about the hotel and local area.

Skills

Guest service

Customer service

Cash handling

Basic computer skills

Education

High school diploma or equivalent

College degree preferred

Job description

Distinctive Hospitality Group seeks friendly front desk team members for our Mystic hotel to deliver outstanding guest service. You will greet guests, answer phones, handle check-in/check-out, manage reservations, and share information about local attractions.

Requirements include a high school diploma or equivalent (college degree preferred) and at least one year of front desk experience. A flexible schedule including weekends/holidays is required.