Guest Experience Specialist — Front Desk & Admin

Miramichi Kia; Virginia; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Life insurance

EFAP

Job summary

Shift Auto Group’s ReCar Halifax team is hiring a Full Time First Impressions/Receptionist. You will greet guests, handle calls, manage keys and CRM data, and support daily dealership administration while maintaining a welcoming, professional environment.

Ideal candidates bring strong organizational skills, reliability, and proficiency in MS Office and Google Docs, with prior office or customer service experience. Competitive hourly pay and comprehensive benefits are included.

Qualifications

• Exceptional organizational skills.
• Honesty and reliability.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook) and Google Docs.
• Warm, outgoing personality and a genuine desire to make people feel valued.
• Previous office and/or customer service experience (preferred).

Responsibilities

• Deliver an outstanding experience to every guest, whether in person, by phone, or online.
• Be the first point of contact for all incoming calls.
• Manage dealership keys and conduct regular key audits.
• Track guest traffic accurately in the CRM system.
• Oversee branch administration, including POs, filing and documentation.
• Keep the showroom and offices clean and organized.
• Manage Dealer Plate sign-out and weekly audits.
• Maintain a polished, professional appearance.
• Stock, replenish and order supplies for the coffee bar.
• Support the Management team with other admin duties as needed.

Skills

Organizational skills

Honesty

Reliability

Microsoft Office

Google Docs

People skills

Tools

Microsoft Word

Excel

Outlook

Job description

Shift Auto Group’s ReCar Halifax team is hiring a Full Time First Impressions/Receptionist. You will greet guests, handle calls, manage keys and CRM data, and support daily dealership administration while maintaining a welcoming, professional environment.

Ideal candidates bring strong organizational skills, reliability, and proficiency in MS Office and Google Docs, with prior office or customer service experience. Competitive hourly pay and comprehensive benefits are included.