Front Desk & Guest Experience Specialist - Automotive

KRA-15 Glenwood Ventures, LLC; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401k with match

Paid time off

Career growth

Relocation support

Employee discounts on parts/services

Job summary

Fred Anderson Kia of Raleigh is seeking a full-time receptionist to manage the front desk and phone lines with a proven customer service record. You will greet guests warmly, answer calls, and assist with basic administrative tasks to keep the showroom running smoothly.

The ideal candidate will have a high school diploma or equivalent and strong communication skills, plus the ability to work in a dynamic automotive environment with a positive, professional demeanor.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or front desk roles is a plus.
• Strong communication and organizational skills required.

Responsibilities

• Answer multi-line phone systems and route calls.
• Greet guests and direct to the appropriate departments.
• Maintain front desk area and assist with light administrative paperwork.
• Collaborate with sales and internal teams to ensure a smooth guest experience.

Skills

Customer service

Communication

Organizational skills

Phone handling

Guest greeting

Education

High school diploma or equivalent

Job description

Fred Anderson Kia of Raleigh is seeking a full-time receptionist to manage the front desk and phone lines with a proven customer service record. You will greet guests warmly, answer calls, and assist with basic administrative tasks to keep the showroom running smoothly.

The ideal candidate will have a high school diploma or equivalent and strong communication skills, plus the ability to work in a dynamic automotive environment with a positive, professional demeanor.