Guest Experience Specialist – Front Desk

CUSA, LLC; Sulphur (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A hotel management company is searching for a Front Desk Agent for the Fairfield Inn and Suites in Sulphur, LA. The ideal candidate will excel in providing exceptional guest service and ensuring guest safety. Responsibilities include managing hotel procedures, answering guest questions, and making local recommendations. Preferred qualifications include previous hotel experience and familiarity with Fosse. If you enjoy delivering outstanding service and creating a secure environment for guests, we invite you to apply.

Qualifications

• Ability to work independently while providing excellent guest service.
• Fosse experience preferred.
• Previous hotel experience preferred.

Responsibilities

• Follow basic account procedures to assure the hotel's procedures are complete and accurate.
• Ensure guest security and safety.
• Answer guest questions and make recommendations about the hotel and local area.

Job description

A hotel management company is searching for a Front Desk Agent for the Fairfield Inn and Suites in Sulphur, LA. The ideal candidate will excel in providing exceptional guest service and ensuring guest safety. Responsibilities include managing hotel procedures, answering guest questions, and making local recommendations. Preferred qualifications include previous hotel experience and familiarity with Fosse. If you enjoy delivering outstanding service and creating a secure environment for guests, we invite you to apply.