Guest Experience Specialist - Front Desk

Hyatt Hotels Corporation; Roseville (CA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k

Job summary

Hyatt Place Sacramento/Roseville is seeking a Front Desk Agent to provide warm guest service, smooth check-ins, and memorable departures at the Roseville hotel. You’ll be the face of the hotel, juggling reservations, requests, and payments with a smile.

Candidates should have a high school diploma and some hotel experience; familiarity with hotel management software and Microsoft Office is a plus. This full-time role offers a competitive benefits package and daily pay.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: deliver warm vibes and top-tier service for a memorable guest stay.
• Communication Champ: convey messages clearly and coordinate with team.
• Quick-Thinking Problem Solver: address challenges promptly to ensure smooth operations.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Hyatt Place Sacramento/Roseville is seeking a Front Desk Agent to provide warm guest service, smooth check-ins, and memorable departures at the Roseville hotel. You’ll be the face of the hotel, juggling reservations, requests, and payments with a smile.

Candidates should have a high school diploma and some hotel experience; familiarity with hotel management software and Microsoft Office is a plus. This full-time role offers a competitive benefits package and daily pay.