Guest Experience Specialist — Front Desk

Hyatt Place Sacramento/Roseville; Roseville (CA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Income

Life Insurance/AD&D

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hyatt Place Sacramento/Roseville in Roseville, CA is seeking a Front Desk Agent to create memorable guest experiences through warm welcomes, smooth check-ins, and thoughtful departures. You are the face of the hotel, coordinating reservations and guest requests with precision.

The role requires a high school diploma and familiarity with hotel management software and Microsoft Office. Benefits include Daily Pay, medical/dental/vision, disability income, life/AD&D, paid time off, Employee

Qualifications

• High school diploma or equivalent; experience in hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: provide warm, top‑tier service to make guests feel at home.
• Communication Champion: convey messages clearly and confidently with guests and team.
• Quick‑Thinking Problem Solver: address challenges swiftly to ensure smooth operations.
• Multitasking Marvel: manage reservations, check‑ins/outs, and financial details efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Experience in hotel or related field preferred

Tools

Hotel management software

Microsoft Office

Job description

Hyatt Place Sacramento/Roseville in Roseville, CA is seeking a Front Desk Agent to create memorable guest experiences through warm welcomes, smooth check-ins, and thoughtful departures. You are the face of the hotel, coordinating reservations and guest requests with precision.

The role requires a high school diploma and familiarity with hotel management software and Microsoft Office. Benefits include Daily Pay, medical/dental/vision, disability income, life/AD&D, paid time off, Employee