Front Desk Agent

Hyatt Place Sacramento/Roseville; Roseville (CA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Income

Life Insurance/AD&D

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Hyatt Place Sacramento/Roseville in Roseville, CA is seeking a Front Desk Agent to create memorable guest experiences through warm welcomes, smooth check-ins, and thoughtful departures. You are the face of the hotel, coordinating reservations and guest requests with precision.

The role requires a high school diploma and familiarity with hotel management software and Microsoft Office. Benefits include Daily Pay, medical/dental/vision, disability income, life/AD&D, paid time off, Employee

Qualifications

• High school diploma or equivalent; experience in hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: provide warm, top‑tier service to make guests feel at home.
• Communication Champion: convey messages clearly and confidently with guests and team.
• Quick‑Thinking Problem Solver: address challenges swiftly to ensure smooth operations.
• Multitasking Marvel: manage reservations, check‑ins/outs, and financial details efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Experience in hotel or related field preferred

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information When business or pleasure takes visitors to Sacramento, Hyatt Place Sacramento/Roseville is the perfect place to stay. Guests will enjoy comfortable rooms, a free hot breakfast every morning, 24/7 meal access, free Wi-Fi, a heated pool and more. Our innovative social space and prime location near the Westfield Galleria at Roseville makes our hotel a home while away. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Application deadline for Colorado positions:

Source: Hospitality Online