Front Desk Agent - Fairfield Foley, Foley, AL

A&R Hospitality LLC; Foley (AL); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Overtime opportunities

Hands-on training

Growth opportunities

A&R Group team

Descripción de la vacante

Fairfield Inn & Suites Foley is seeking a friendly Front Desk / Guest Services Representative to warmly welcome guests, handle check-ins and check-outs, manage reservations, and answer guest inquiries with professionalism.

No hotel experience is required—hands-on training is provided. You must be able to work mornings, evenings, nights, weekends, and holidays, staying organized and composed to deliver five-star service.

Formación

• Passion for hospitality and customer service; hotel experience a plus, not required.
• Strong communication and organizational skills.
• Flexibility to work mornings, evenings, nights, weekends and holidays.
• Stamina to stand, walk, and stay on your feet through busy shifts.
• Sharp eye for detail and a cool head under pressure.
• Team-player attitude and quick-learning mindset.

Responsabilidades

• Greet, check in, and check out guests with warmth and professionalism.
• Handle reservations, phone calls, and guest inquiries with ease.
• Verify payments and guest information in the property management system.
• Prepare key packets and coordinate group arrivals.
• Solve problems on the spot and create five-star guest experiences.
• Collaborate with Housekeeping, Breakfast, and Laundry to keep operations smooth.
• Maintain a sharp, organized, guest-ready front desk.

Conocimientos

Hospitality passion

Customer service

Communication

Organizational skills

Flexibility

Team player

Descripción del empleo

Front Desk / Guest Services Representative — Fairfield Inn & Suites Foley, AL

Hiring Now — Join a Team That Treats You Like Family

Love making people feel welcome? Fairfield Inn & Suites Foley is looking for a friendly, detail-driven Front Desk / Guest Services Representative to be the first smiling face our guests see. If you thrive in a fast-paced environment and take pride in delivering five-star service, we want to meet you.

What You'll Do

• Greet, check in, and check out guests with warmth and professionalism
• Handle reservations, phone calls, and guest inquiries with ease
• Verify payments and guest information accurately in our property management system
• Prepare key packets and coordinate group arrivals
• Solve problems on the spot and turn guest concerns into five-star experiences
• Team up with Housekeeping, Breakfast, and Laundry to keep things running smoothly
• Keep the front desk sharp, organized, and guest-ready

What You Bring

• A genuine passion for hospitality and customer service (hotel experience a plus, not required!)
• Strong communication and organizational skills
• The flexibility to work mornings, evenings, nights, weekends, and holidays
• The stamina to stand, walk, and stay on your feet through a busy shift
• A sharp eye for detail and a cool head under pressure
• A team-player attitude and a quick-learning mindset

Why You'll Love Working Here

• Hourly, non-exempt position — overtime opportunities during peak seasons
• Be part of a respected, growing hospitality team with A&R Group
• Hands-on training — no hotel experience? No problem
• A workplace that values professionalism, integrity, and genuine guest care
• Room for growth within a multi-property hospitality company

Ready to Be the Heart of Our Hotel?

A&R Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.