Guest Experience Specialist - Front Desk

Hyatt Centric; Atlanta (GA); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Complimentary/discount room stays

Global advancement opportunities

Medical, dental, and vision options

401(k) retirement with matching

Wellness/fitness discounts

Paid holidays, vacation, and sick time

Résumé du poste

Hyatt Centric Buckhead Atlanta is seeking a Front Office Associate. You will handle guest registration and communicate hotel services and promotions, with opportunities for casual conversation and an immediate impact on the guest experience.

Responsibilities include processing payments and responding to guest inquiries. As the face of Hyatt, you will contribute to a welcoming guest experience and support Buckhead's dining and entertainment options for a memorable stay.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsabilités

• Handle guest registration at check-in/out.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt and deliver exceptional guest experiences.

Connaissances

customer service

communication

stamina

Description du poste

Hyatt Centric Buckhead Atlanta is seeking a Front Office Associate. You will handle guest registration and communicate hotel services and promotions, with opportunities for casual conversation and an immediate impact on the guest experience.

Responsibilities include processing payments and responding to guest inquiries. As the face of Hyatt, you will contribute to a welcoming guest experience and support Buckhead's dining and entertainment options for a memorable stay.