Guest Experience Specialist — Flexible Hours & Growth

Global Partners LP; Braintree (MA); On-site; USD 23,000 - 29,000; Full time

Job summary

Global Partners LP is seeking a Guest Service Associate to drive exceptional guest experiences and support store-level tasks. You will greet customers, operate the POS, and ensure safety and policy compliance while maintaining clean and stocked conditions.

The role requires flexibility for day, night, weekend, and holiday shifts, and reliable transportation to support high-volume retail operations. Compensation ranges align with market rates for frontline roles in our Massachusetts stores.

Responsibilities

• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery, tobacco levels.
• Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies ensuring in-stock conditions at all times.
• Communicate with store management regarding guest requests and vendor-related concerns.
• Check in external and internal vendors per established guidelines.
• Conducts gas tank inventory and merchandising projects assigned by management.
• Complete other tasks as assigned by management.
• Minors may ONLY use OSHA approved knives.

Job description

Global Partners LP is seeking a Guest Service Associate to drive exceptional guest experiences and support store-level tasks. You will greet customers, operate the POS, and ensure safety and policy compliance while maintaining clean and stocked conditions.

The role requires flexibility for day, night, weekend, and holiday shifts, and reliable transportation to support high-volume retail operations. Compensation ranges align with market rates for frontline roles in our Massachusetts stores.