Guest Experience Specialist: Fast-Paced Retail & Food Service

Chevron Careers; Oceanside (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Full-time shifts

Part-time shifts

Direct Deposit with weekly pay

Health & Wellness packages available

Education reimbursement program

Shift Differential Pay for selectifts

Management Bonus Program

Loyalty Service time Program

Commuter benefit Program

Job summary

Chevron Stations Inc. (CSI) in Oceanside, CA is seeking a customer-service oriented team member for a fast-paced retail environment. The role focuses on safety, accurate cash handling, food preparation, and delivering excellent guest service while upholding CSI policies.

You will work with a collaborative team, maintain cleanliness, support promotions, and follow local health and safety guidelines. Compensation includes weekly pay and comprehensive benefits.

Qualifications

• Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise exceptional judgement.
• Ability to work both independently and in team settings.
• Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
• Cooking/Restaurant experience preferred

Responsibilities

• Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
• Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
• Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
• Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
• Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
• Actively promote store specials and other marketing programs.
• Cross-check price of delivered goods for accuracy.
• Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
• Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
• May perform other duties as assigned by management.

Skills

Customer service

Cash handling

Teamwork

English proficiency

Safety awareness

Education

Food handling certificates

Job description

Chevron Stations Inc. (CSI) in Oceanside, CA is seeking a customer-service oriented team member for a fast-paced retail environment. The role focuses on safety, accurate cash handling, food preparation, and delivering excellent guest service while upholding CSI policies.

You will work with a collaborative team, maintain cleanliness, support promotions, and follow local health and safety guidelines. Compensation includes weekly pay and comprehensive benefits.