Guest Experience Specialist — Fast-Paced Entertainment

RPM Oakbrook Chicago; Oak Brook (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

RPM Raceway Chicago seeks friendly, energetic Guest Service Representatives to welcome guests and deliver outstanding service in a high-energy entertainment setting.

You will handle check-in, reservations, attraction registration, and guest questions while processing transactions accurately and ensuring a memorable visit for every guest. Prior cash handling and customer service experience is preferred.

Qualifications

• Excellent communication and interpersonal skills.
• Positive attitude and strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Cash handling and customer service experience preferred.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Welcome guests and provide exceptional customer service.
• Assist with check-in, reservations, and attraction registration.
• Answer guest questions and resolve concerns with professionalism.
• Process transactions accurately and efficiently.
• Help create a fun, positive, and memorable experience for every guest.

Skills

Customer service

Cash handling

Communication

Interpersonal skills

Multitasking

Job description

RPM Raceway Chicago seeks friendly, energetic Guest Service Representatives to welcome guests and deliver outstanding service in a high-energy entertainment setting.

You will handle check-in, reservations, attraction registration, and guest questions while processing transactions accurately and ensuring a memorable visit for every guest. Prior cash handling and customer service experience is preferred.