Guest Services Representative

Kart Directory; Stamford (CT); Hybrid; USD 21,000 - 26,000; Full time

Job summary

RPM Raceway Stamford is hiring energetic Guest Service Representatives to deliver exceptional experiences in a fast-paced entertainment setting. You will welcome guests and assist with check-in and registrations.

You will process transactions, answer questions, maintain a clean front desk, and support daily operations while working evenings, weekends and holidays.

Qualifications

• Friendly, professional attitude.
• Strong communication and customer service skills.
• Ability to work evenings, weekends and holidays.
• Cash handling or hospitality experience is a plus.

Responsibilities

• Welcome and assist guests with check-in and registration
• Process transactions and reservations
• Answer guest questions and provide outstanding customer service
• Maintain a clean, organized front desk area
• Support daily operations and team initiatives

Skills

Friendly demeanor

Customer service skills

Job description

Join the team at RPM Raceway Stamford! We are looking for energetic, customer-focused Guest Service Representatives to deliver exceptional guest experiences in a fast-paced entertainment environment.

What You'll Do:

• Welcome and assist guests with check-in and registration
• Process transactions and reservations
• Answer guest questions and provide outstanding customer service
• Maintain a clean, organized front desk area
• Support daily operations and team initiatives

What We're Looking For:

• Friendly, professional attitude
• Strong communication and customer service skills
• Ability to work evenings, weekends, and holidays
• Cash handling or hospitality experience is a plus