Guest Experience Specialist — Club & Spa

VillaSport Athletic Club and Spa; Katy (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

401K with dollar for dollar match up to 4%

Complimentary club membership

Discounts on club products and services

Flexible scheduling

Job summary

VillaSport Athletic Club and Spa in Katy, TX, is looking for a part-time entry-level position to provide exceptional service at the Member Services Desk. Responsibilities include monitoring operations, assisting in various club areas, and ensuring high-quality customer interactions.

The role offers various benefits including a 401K match and flexible scheduling. Ideal candidates should possess excellent communication and organizational skills, be customer-focused, and enjoy working in a dynamic environment.

Qualifications

• Ability to handle intermittent heavy phone traffic.
• Efficient and well-organized to handle various duties.
• Previous customer service experience preferred.

Responsibilities

• Provide quality service and information regarding club operations.
• Monitor the Member Services Desk.
• Assist in various club areas as needed.

Skills

Excellent phone skills

Five-star customer service skills

Excellent communication skills

Good organizational skills

Ability to quickly learn new tasks or technology

Outgoing, friendly

Education

Progress toward high school diploma or college degree

Job description

VillaSport Athletic Club and Spa in Katy, TX, is looking for a part-time entry-level position to provide exceptional service at the Member Services Desk. Responsibilities include monitoring operations, assisting in various club areas, and ensuring high-quality customer interactions.

The role offers various benefits including a 401K match and flexible scheduling. Ideal candidates should possess excellent communication and organizational skills, be customer-focused, and enjoy working in a dynamic environment.