Guest Experience Specialist – Check-ins & Reservations

Peachtree Group; Pittsburg (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group is seeking a Guest Service Agent for Courtyard in Pittsburg, CA. The role handles guest check-ins/outs and payment verification with a focus on accuracy and hospitality. It involves assisting guests with reservations, requests, and special accommodations while maintaining brand standards.

The position offers a customer-centric environment at a well-known hotel, with a compensation of $19–$19.50 per hour and a path toward growth within the hospitality team.

Responsibilities

• Process check-ins and check-outs.
• Secure and verify payments; adjust billing as needed.
• Assist guests with reservations and requests in a friendly, professional manner.

Job description

Peachtree Group is seeking a Guest Service Agent for Courtyard in Pittsburg, CA. The role handles guest check-ins/outs and payment verification with a focus on accuracy and hospitality. It involves assisting guests with reservations, requests, and special accommodations while maintaining brand standards.

The position offers a customer-centric environment at a well-known hotel, with a compensation of $19–$19.50 per hour and a path toward growth within the hospitality team.