Guest Experience & Reservations Agent

Courtyard Pittsburg; Pittsburg (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Courtyard Pittsburg in Pittsburg, CA is seeking a Guest Service Agent to handle check-ins/outs, process payments, verify and adjust billing, and assist guests with reservations and requests. The role emphasizes friendly, professional, and timely service while upholding brand standards.

The position offers comprehensive benefits, including medical, dental, vision, disability and life insurance, plus a 401(k) match and paid holidays/PT. EAP and other programs support work-life balance.

Responsibilities

• Process check-ins and check-outs professionally and efficiently.
• Secure payment and verify billing details.
• Assist guests with reservations and special requests.

Skills

Guest service

Reservation handling

Billing verification

Job description

Courtyard Pittsburg in Pittsburg, CA is seeking a Guest Service Agent to handle check-ins/outs, process payments, verify and adjust billing, and assist guests with reservations and requests. The role emphasizes friendly, professional, and timely service while upholding brand standards.

The position offers comprehensive benefits, including medical, dental, vision, disability and life insurance, plus a 401(k) match and paid holidays/PT. EAP and other programs support work-life balance.