Guest Experience Specialist - Casino Services

PENN Entertainment, Inc.; Council Bluffs (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

ViziRecruiter, LLC. is seeking a guest service representative in Council Bluffs, Iowa. This position involves maintaining guest confidentiality, entering membership information, and assisting with marketing promotions.

The ideal candidate should have a High School Diploma or GED, excellent guest service skills, and basic computer knowledge. Availability to work flexible hours, including evenings and weekends, is required.

Qualifications

• Must have excellent interpersonal, communication, and guest service skills.
• Knowledge of entry-level computer skills is necessary.
• Cash handling experience is helpful but not required.

Responsibilities

• Maintain confidentiality of guest information.
• Enter membership information into the computer.
• Create and issue loyalty cards for guests.
• Assist in marketing promotions and player events.

Skills

Excellent interpersonal skills

Communication skills

Guest service skills

Basic computer skills

Education

High School Diploma or GED equivalent

Job description

ViziRecruiter, LLC. is seeking a guest service representative in Council Bluffs, Iowa. This position involves maintaining guest confidentiality, entering membership information, and assisting with marketing promotions.

The ideal candidate should have a High School Diploma or GED, excellent guest service skills, and basic computer knowledge. Availability to work flexible hours, including evenings and weekends, is required.