Casino Cleaning & Guest Services Attendant

Harrah's Iowa | Horseshoe Iowa | Hilton Garden Inn; Council Bluffs (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Caesars Entertainment seeks a diligent housekeeping team member to clean casino, hotel, and public areas in Council Bluffs. You will handle slot areas, floors, restrooms, offices, and related spaces, ensuring a clean, welcoming environment for guests.

Applicants should have a high school diploma or GED, prior janitorial experience preferred, and the ability to communicate in English with guests and teammates. The role requires physical activity and the capacity to work in a fast-paced setting.

Qualifications

• High school diploma or equivalent preferred.
• Previous cleaning or janitorial experience preferred.
• Must communicate effectively with guests in English.
• Ability to meet deadlines and multi-task in a busy environment.
• Physically able to push/pull, lift up to 25 lbs., and stand/walk for extended periods.

Responsibilities

• Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino, hotel, office, or common areas.
• Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur.
• Cleans any bio hazardous materials when it occurs.
• Removes trash from the trash container and places into dumpsters.
• Familiar with the proper use of chemicals and equipment.
• Consistently provides GREAT guest service by smiling, greeting, and providing a warm farewell, checking for satisfaction, and maintaining an upbeat, energetic, enthusiastic attitude.
• Presents oneself as a credit to Company and encourages others to do the same.
• Performs all other related and compatible duties as assigned.

Skills

English communication

Teamwork

Customer service

Attention to detail

Education

High school diploma or GED

Job description

Caesars Entertainment seeks a diligent housekeeping team member to clean casino, hotel, and public areas in Council Bluffs. You will handle slot areas, floors, restrooms, offices, and related spaces, ensuring a clean, welcoming environment for guests.

Applicants should have a high school diploma or GED, prior janitorial experience preferred, and the ability to communicate in English with guests and teammates. The role requires physical activity and the capacity to work in a fast-paced setting.