Guest Experience Specialist - Baby Apparel

Carters; Pleasanton (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

30% discount on Carter's brands

Referral bonuses

Mental health benefits

Tuition-free GED/degree program

ESL learning support

Job summary

Carter's is seeking a Sales Associate in Pleasanton, CA. You’ll welcome customers, explain product benefits, and help families find essentials. You’ll handle checkout, assist with omnichannel support, and keep the floor stocked and welcoming. The role rewards friendly service, teamwork, and attention to promotions and loyalty programs.

Requirements include strong communication, the ability to multitask, and a positive, customer-first attitude. Flexible scheduling is often needed.

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles, features and benefits.
• Resolve issues for customers in a busy retail environment and balance multiple customers.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Process point of sale transactions accurately and efficiently.
• Replenish floor space and fulfill shipments as needed.
• Explain promotions and loyalty program details to customers.
• Minimize loss by delivering excellent service and keeping the store safe and clean.

Skills

Positive mindset

Customer service

Verbal and written communication

Multitasking ability

Job description

Carter's is seeking a Sales Associate in Pleasanton, CA. You’ll welcome customers, explain product benefits, and help families find essentials. You’ll handle checkout, assist with omnichannel support, and keep the floor stocked and welcoming. The role rewards friendly service, teamwork, and attention to promotions and loyalty programs.

Requirements include strong communication, the ability to multitask, and a positive, customer-first attitude. Flexible scheduling is often needed.