Customer Experience Sales Associate - Baby Apparel

Carter's Retail Inc.; Antioch (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

30% brand discount

Flexible scheduling

Career development programs

Education assistance

Job summary

Carter’s in California is seeking a friendly Sales Associate to be the first face of the brand for growing families. You’ll welcome customers, explain product styles, features, and benefits, and help them prep for everyday moments.

In a fast-paced retail environment you’ll resolve issues with courtesy, assist with omnichannel shopping, and process transactions at the register. A positive, solution‑oriented mindset helps you thrive and grow with the team.

Qualifications

• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multitasking

Job description

Carter’s in California is seeking a friendly Sales Associate to be the first face of the brand for growing families. You’ll welcome customers, explain product styles, features, and benefits, and help them prep for everyday moments.

In a fast-paced retail environment you’ll resolve issues with courtesy, assist with omnichannel shopping, and process transactions at the register. A positive, solution‑oriented mindset helps you thrive and grow with the team.