Kids Apparel Customer Experience Specialist

Carter's Retail Inc.; Shenandoah (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

30% brand discount

Flexible schedules

Training & development programs

Equal Opportunity employer

Job summary

Carter's Retail Inc. seeks a friendly Sales Associate to greet customers, explain product features, and help families choose baby and children’s apparel. You’ll support omnichannel shopping, handle POS transactions, and keep the floor stocked and welcoming.

Your role emphasizes teamwork, safety, and delivering a positive shopping experience, with opportunities to grow through training and development programs and a strong discount benefit.

Qualifications

• Experience delivering friendly, informative customer service.
• Ability to understand product features and explain benefits clearly.
• Comfort assisting customers across in-store and omnichannel channels.

Responsibilities

• Welcome customers with a warm greeting and assist with product needs.
• Resolve issues promptly and balance multiple customers in a busy environment.
• Assist with omnichannel experiences to ensure a positive shopping journey.
• Process sales at the register and complete floor replenishment when needed.
• Promote brand loyalty programs and credit offers to customers.
• Maintain a clean, safe store and help minimize loss.

Skills

Customer service

Sales

Communication

Multitasking

Job description

Carter's Retail Inc. seeks a friendly Sales Associate to greet customers, explain product features, and help families choose baby and children’s apparel. You’ll support omnichannel shopping, handle POS transactions, and keep the floor stocked and welcoming.

Your role emphasizes teamwork, safety, and delivering a positive shopping experience, with opportunities to grow through training and development programs and a strong discount benefit.