Customer Experience Specialist - Baby & Kids Apparel

Carter's, Inc.; San Bernardino (CA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

30% discount on Carter's brands

Tuition-free GED or bachelor's degree

English language support program

Job summary

Carter's, Inc. in California is seeking a Sales Associate to be the first face of our brand for growing families. You’ll greet customers, introduce baby essentials, and help families prep for milestones with a friendly, inclusive approach.

You’ll manage omnichannel needs, process transactions, keep shelves stocked, and participate in promotions, loyalty programs, and safety standards in a fast-paced retail setting. Flexible hours including weekends and holidays are available.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Job description

Carter's, Inc. in California is seeking a Sales Associate to be the first face of our brand for growing families. You’ll greet customers, introduce baby essentials, and help families prep for milestones with a friendly, inclusive approach.

You’ll manage omnichannel needs, process transactions, keep shelves stocked, and participate in promotions, loyalty programs, and safety standards in a fast-paced retail setting. Flexible hours including weekends and holidays are available.