Guest Experience Specialist

wawa; Wilson (NC); On-site; USD 20,664,000 - 25,830,000; Part time

Benefits offered by this job

Medical/dental/vision benefits

ESOP (Employee Stock Ownership Plan)

401(k) + matching

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa is seeking a Customer Service Associate to greet and serve customers, helping with food items and beverages while providing a welcoming store experience. You will operate the register, handle payments, and assist with fuel/gift cards and age verification as required.

The role emphasizes teamwork and fast-paced multitasking in a retail environment. Annual responsibilities include stocking shelves, maintaining cleanliness, and participating in standard store duties.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Skills

Customer service

Multitasking

Age 16+

Team player

Job description

Wawa is seeking a Customer Service Associate to greet and serve customers, helping with food items and beverages while providing a welcoming store experience. You will operate the register, handle payments, and assist with fuel/gift cards and age verification as required.

The role emphasizes teamwork and fast-paced multitasking in a retail environment. Annual responsibilities include stocking shelves, maintaining cleanliness, and participating in standard store duties.