Guest Experience Specialist — Fast-Paced Retail

Wawa, Inc; Dahlgren (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

ESOP

401(k) + matching

Tuition Reimbursement

Medical/Dental/Prescription

Flexible Spending Accounts

Paid Time Off

Employee Discounts

Job summary

Wawa, Inc. is seeking a Customer Service Associate to greet customers, take orders, prepare items, and keep the store welcoming and clean. You will operate the register, manage payments, and assist with fuel, gift cards, and age verification as needed.

The role emphasizes friendly service, teamwork, reliability with a 16+ age requirement, and a willingness to work in a fast-paced environment. Competitive hourly pay with a night shift differential is offered.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, beverages, and pizzas, and keep coffee station clean.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked, shelves are fresh, full, and inviting.
• Keep stores clean and safe by following policy and guidelines.
• Perform general housekeeping tasks like cleaning, dusting, sweeping, mopping, and trash disposal.

Skills

Customer service

Communication

Multitasking

Teamwork

Retail

Job description

Wawa, Inc. is seeking a Customer Service Associate to greet customers, take orders, prepare items, and keep the store welcoming and clean. You will operate the register, manage payments, and assist with fuel, gift cards, and age verification as needed.

The role emphasizes friendly service, teamwork, reliability with a 16+ age requirement, and a willingness to work in a fast-paced environment. Competitive hourly pay with a night shift differential is offered.