Guest Experience Specialist – Fast-Paced Customer Service

Wawa, Inc; Frankford Township (NJ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) + matching

Education Assistance Program

Paid parental leave

Store discounts

Paid time off

Job summary

Wawa, Inc. is hiring a Customer Service Associate to greet customers, take orders, and service items at the counter. You will operate the register, assist with fuel/gift cards, and help keep the store clean, stocked, and welcoming.

This role supports a fast-paced store environment, with a focus on friendly service and adherence to policies. Qualified applicants are 16+ years old, able to multitask, and comfortable working as part of a team.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Skills

Customer service

Multitasking

Team player

Job description

Wawa, Inc. is hiring a Customer Service Associate to greet customers, take orders, and service items at the counter. You will operate the register, assist with fuel/gift cards, and help keep the store clean, stocked, and welcoming.

This role supports a fast-paced store environment, with a focus on friendly service and adherence to policies. Qualified applicants are 16+ years old, able to multitask, and comfortable working as part of a team.