Customer Experience Specialist

Wawa, Inc; Langhorne (Bucks County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) + match

Paid time off

Flexible schedules

Store discounts

Education assistance

ESOP

Job summary

Wawa, Inc. is seeking a Customer Service Associate to greet customers, serve food and beverages, and manage quick transactions in a team-focused environment. You will prepare items, operate the register, and assist with fuel and age-restricted product verification.

The role emphasizes friendly service, accuracy, and efficiency in a high-volume store setting, with opportunities for growth and participation in our inclusive benefits program.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves are fresh, full, and inviting.
• Maintain store cleanliness and safety by following policies and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash disposal.

Job description

Wawa, Inc. is seeking a Customer Service Associate to greet customers, serve food and beverages, and manage quick transactions in a team-focused environment. You will prepare items, operate the register, and assist with fuel and age-restricted product verification.

The role emphasizes friendly service, accuracy, and efficiency in a high-volume store setting, with opportunities for growth and participation in our inclusive benefits program.