Guest Experience Specialist

wawa; Garfield (NJ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

Mental health benefits

ESOP

401(k) + matching

Education assistance

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa is seeking a Customer Service Associate to greet and serve customers, build the friendly face of the brand, and ensure every guest leaves satisfied. You will handle orders, prepare food items, operate the register and assist with fuel and gift card transactions.

This role emphasizes teamwork, punctuality, and the ability to multitask in a fast-paced convenience store environment; the position offers flexible schedules and comprehensive benefits, including health coverage, paid time off, and

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Wawa is seeking a Customer Service Associate to greet and serve customers, build the friendly face of the brand, and ensure every guest leaves satisfied. You will handle orders, prepare food items, operate the register and assist with fuel and gift card transactions.

This role emphasizes teamwork, punctuality, and the ability to multitask in a fast-paced convenience store environment; the position offers flexible schedules and comprehensive benefits, including health coverage, paid time off, and