Ticket Specialist

Century2; Wichita (KS); On-site; USD 19,286 - 24,796; Part time

Job summary

Century II seeks a part-time Ticket Specialist to sell and scan tickets for events, providing guests with information and excellent service. The role requires working evenings, nights, and weekends at Legends Global venues in Wichita and Andover, with flexible hours and reliable attendance.

Responsibilities include handling payments, issuing tickets, balancing cash, and assisting with will-call requests. Prior box office or guest service experience is a plus.

Qualifications

• High School Diploma or GED is required.
• Positive attitude and neat appearance.
• Excellent interpersonal communication skills.
• Box Office or Guest Service background preferred.
• Must pass a background/credit check.

Responsibilities

• Answer questions related to price, seating, and event information with courtesy and efficiency.
• Accept payment form agreed upon and distribute tickets properly.
• Keep accurate daily balance sheet for cash received and tickets sold.
• Fulfill ticket requests at will-call window according to procedures.
• Ability to scan tickets on event day.
• Open and close ticket window as required.
• Requires ability to work flexible hours; events include nights, weekends, and holidays.
• Position may require work at all Legends Global venues in Wichita and Andover.
• Regular attendance is an essential job function.

Skills

Cash handling

Customer service

English proficiency

Ticketing software

Data entry

Teamwork

Education

High School Diploma or GED

Tools

POS systems

Ticketing software

Job description

## Ticket SpecialistApplylocations: Wichita, KStime type: Part timeposted on: Posted 5 Days Agojob requisition id: R100123825**SUMMARY:**The Ticket Specialist is responsible for selling and/or scanning tickets for events at Century II, while providing general information to guests. This position requires working events, which occur mostly in the evening, nights, and on weekends.**RESPONSIBILITIES:*** Answer questions related to price, seating, and event information with courtesy and efficiency.* Accept payment form agreed upon and distribute tickets properly.* Keep accurate daily balance sheet for cash received and tickets sold.* Fulfill ticket requests at will-call window according to procedures.* Ability to scan tickets on event day.* Open and close ticket window as required.* Requires ability to work flexible hours, primary hours are for events to include nights, weekends, and holidays.* Position requires the ability to work at all Legends Global in Wichita and Andover.* Regular attendance is an essential job function.* Other duties as assigned.**QUALIFICATIONS:*** High School Diploma or GED.* Positive attitude and neat appearance.* Excellent interpersonal communication skills.* Exceptional problem solving and conflict resolution skills.* Box Office or Guest Service background, preferred.* Must be able to pass a background/credit check.**SKILLS AND ABILITIES:*** Handle cash with great responsibility and make change accurately.* Follow directions and effectively perform tasks as instructed.* Complete basic computer functions within ticketing software.* Organize and correctly input customer data.* Work independently and as part of a team with little or no supervision.* Remain calm when speaking with guests.* Speak and understand English.**OTHER QUALIFICATIONS:**Requires ability to work flexible hours, primary hours are for events to include nights, weekends, and holidays.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**PHYSICAL DEMANDS:**This position requires walking, walking up and down stairs, and standing, stooping, substantial sitting and may require lifting up to 30 lbs.While performing the duties of this job, the employee is regularly required to use hands to handle and count coins and currency. The person must be able to climb stairs and walk long distances to access all seating. Ability to operate a two-way radio and speak clearly. Specific vision abilities required by this job include close vision. Requires occasional fast-pasted interaction with large groups of people.**NOTE:** The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.