Guest Experience Specialist

Target; Waukegan (IL); On-site; USD 23,000 - 34,000; Full time

Job summary

Target is hiring a Guest Advocate in Illinois. This role focuses on creating a welcoming guest experience, helping customers, and guiding them through pickups and store services.

You will greet guests, resolve issues, explain benefits, and support teammates while maintaining safety and store standards. Flexible hours, including nights and weekends, are typical.

We offer competitive benefits and opportunities to learn and grow within a team that values service, integrity, and community.

Qualifications

• You enjoy interacting and helping others.
• You thrive in a fast-paced environment with teamwork.
• You are open to flexible hours, including nights and weekends.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by greeting guests, assisting with needs and resolving issues.
• Help guests find what they need and/or resolve issues to ensure a smooth shopping experience.
• End every guest transaction with a sincere thank you and support peers as needed.
• Promote Target Loyalty and explain app features to guests, including enrollments.
• Maintain a clean, safe store area and adapt to business needs as required.

Skills

Guest interaction

Problem solving

Teamwork

Flexibility

Customer service

Job description

Target is hiring a Guest Advocate in Illinois. This role focuses on creating a welcoming guest experience, helping customers, and guiding them through pickups and store services.

You will greet guests, resolve issues, explain benefits, and support teammates while maintaining safety and store standards. Flexible hours, including nights and weekends, are typical.

We offer competitive benefits and opportunities to learn and grow within a team that values service, integrity, and community.