Guest Experience Specialist - Flexible Hours & Benefits

Target; Orland Park (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Benefits program

Job summary

Target is seeking a friendly Guest Advocate in Illinois to greet guests, assist with product needs, and simplify shopping experiences. You will explain benefits, enroll guests in loyalty programs, and support drive-up and order pickup services.

This role requires strong communication, a team mindset, and flexibility to work varied shifts. The position emphasizes delivering an easy, inspiring guest experience while upholding Target’s service standards and policies.

Qualifications

• Customer-focused guest advocate with strong communication.
• Ability to handle multiple tasks in a fast-paced environment.
• Comfort with responding to guest questions and resolving issues.

Responsibilities

• Greet guests and deliver a welcoming experience.
• Assist guests in finding products and using store services.
• Process transactions accurately and maintain checkout efficiency.
• Explain and enroll guests in loyalty programs when appropriate.
• Direct guests to pickup, drive-up, and online ordering options.
• Keep a clean, organized workspace and support team members.

Skills

Guest interaction

Problem solving

Teamwork

Flexible hours

Tools

Handheld scanners

Job description

Target is seeking a friendly Guest Advocate in Illinois to greet guests, assist with product needs, and simplify shopping experiences. You will explain benefits, enroll guests in loyalty programs, and support drive-up and order pickup services.

This role requires strong communication, a team mindset, and flexibility to work varied shifts. The position emphasizes delivering an easy, inspiring guest experience while upholding Target’s service standards and policies.