Guest Experience Advocate — Flexible Shifts

Target; Chicago (IL); On-site; USD 23,000 - 37,000; Full time

Job summary

Target is looking for a Guest Advocate in Chicago to deliver an easy, inspiring guest experience and assist guests with purchases, services, and digital features. You’ll greet guests, resolve issues, and promote loyalty programs in a fast-paced store environment.

Excellent communication, teamwork, and flexibility are essential as you support checkout, drive-up and order pickup while maintaining safety and store standards.

Qualifications

• Experience delivering guest service in a fast-paced retail environment.
• Able to work a flexible schedule including nights, weekends and holidays.
• Excellent communication and problem-solving skills.

Responsibilities

• Greet guests and assist in finding products and resolving issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you and uphold service standards.
• Explain Target loyalty benefits and help guests enroll and sign in as needed.
• Operate checkout, assist with returns and support various guest services.

Skills

Guest interaction

Communication

Teamwork

Flexibility

Handheld scanners

Tools

Handheld scanners

Job description

Target is looking for a Guest Advocate in Chicago to deliver an easy, inspiring guest experience and assist guests with purchases, services, and digital features. You’ll greet guests, resolve issues, and promote loyalty programs in a fast-paced store environment.

Excellent communication, teamwork, and flexibility are essential as you support checkout, drive-up and order pickup while maintaining safety and store standards.