Guest Experience Advocate — Flexible Schedule

Target; Chicago (IL); On-site; USD 24,000 - 37,000; Full time

Job summary

Target is seeking a Guest Advocate in Chicago to deliver a welcoming, helpful guest experience. You will greet guests, assist with finding items, and resolve issues to ensure a smooth shopping journey. You will also explain Target App features and loyalty benefits, and handle transactions while maintaining store standards.

The role requires strong communication, teamwork, and flexibility to work varying shifts, including peak times and holidays. Training and opportunities for growth are provided.

Qualifications

• Excellent customer-facing communication and interpersonal skills.
• Ability to adapt to fast-paced, high-volume environments.
• Willingness to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Greet guests and provide helpful, friendly service at the point of contact.
• Assist guests in finding products and resolving issues to ensure a smooth shopping experience.
• Explain features and use of the Target App and loyalty programs to guests.
• Process transactions accurately and help maintain store cleanliness and organization.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Target is seeking a Guest Advocate in Chicago to deliver a welcoming, helpful guest experience. You will greet guests, assist with finding items, and resolve issues to ensure a smooth shopping journey. You will also explain Target App features and loyalty benefits, and handle transactions while maintaining store standards.

The role requires strong communication, teamwork, and flexibility to work varying shifts, including peak times and holidays. Training and opportunities for growth are provided.