Guest Experience Advocate — Flexible Schedule

Target; Edwardsville (IL); On-site; USD 22,000 - 34,000; Full time

Job summary

Target is hiring a Guest Advocate in Edwardsville, IL. You will greet guests, help them find items, resolve issues, and ensure a friendly, efficient shopping experience. You will also explain benefits, loyalty programs, and app features while maintaining store standards.

The role emphasizes teamwork, adaptability, and strong communication in a fast‑paced setting with flexible shifts and safety compliance. Training will start promptly to deliver exceptional guest service.

Qualifications

• Strong communication with positive language and attentive to guests' needs.
• Welcoming attitude toward guests and other team members.
• Attention to detail while prioritizing tasks and ensuring accuracy.
• Willing to educate guests and engage around products and services.

Responsibilities

• Create an Easy, Inspiring guest experience by greeting and assisting guests.
• Help guests locate items and resolve issues for a smooth shopping trip.
• End every guest transaction with a sincere thank you and follow policies.
• Maintain a clean, organized work area and assist peers as needed.
• Promote and explain Target promotions, loyalty programs, and app features.

Skills

Effective communication

Guest interaction

Attention to detail

Educating guests

Multi-frequency devices

Teamwork

Fast-paced composure

Problem resolution

Tools

Handheld scanners

Job description

Target is hiring a Guest Advocate in Edwardsville, IL. You will greet guests, help them find items, resolve issues, and ensure a friendly, efficient shopping experience. You will also explain benefits, loyalty programs, and app features while maintaining store standards.

The role emphasizes teamwork, adaptability, and strong communication in a fast‑paced setting with flexible shifts and safety compliance. Training will start promptly to deliver exceptional guest service.