Guest Experience Specialist

Target; Tulsa (OK); On-site; USD 21,000 - 23,000; Full time

Job summary

Target is hiring a Guest Advocate in Tulsa to welcome guests, answer questions, and help with purchases. You will assist with checkout, explain store services, and promote loyalty programs while maintaining a clean and organized environment.

You will operate handheld scanners and mobile tools, adapt to busy periods, and collaborate with teammates to deliver a seamless shopping experience for every guest.

Qualifications

• Strong communication with guests and team members.
• Friendly, welcoming attitude and helpful demeanor.
• Attention to detail in handling transactions and tasks.
• Willingness to educate guests about products and services.
• Ability to operate handheld scanners and related tech.
• Able to work independently and as part of a team.
• Maintain focus in a fast-paced retail environment.

Responsibilities

• Greet guests and engage with them to deliver a welcoming experience.
• Assist guests with needs and resolve concerns efficiently.
• Inform guests about current promos and store activities.
• Be knowledgeable about store tools, products, and services to help guests.
• Scan and bag items accurately and quickly while following safety standards.
• Minimize guest wait times and maintain service quality.
• Explain and assist with Target App features like Wallet, pickup, and Drive Up.
• Support guest services for order pick up and drive-up orders, following policies.

Skills

Communication

Customer focus

Attention to detail

Guest education

Tech proficiency

Teamwork

Tools

Handheld scanners

Target App

Job description

Target is hiring a Guest Advocate in Tulsa to welcome guests, answer questions, and help with purchases. You will assist with checkout, explain store services, and promote loyalty programs while maintaining a clean and organized environment.

You will operate handheld scanners and mobile tools, adapt to busy periods, and collaborate with teammates to deliver a seamless shopping experience for every guest.