Guest Experience Specialist

Ross Stores, Inc.; Trussville (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to help ensure customers have a positive shopping experience by greeting customers with a smile and eye contact, while maintaining store standards and merchandising across departments.

You will engage in tasks as assigned, assist customers at the register, ensure safety, and support brand standards throughout the store in Alabama. This role emphasizes friendly service and efficient operations in a busy retail environment.

Qualifications

• Excellent communication with customers and team members.
• Basic mathematical calculations for transactions.

Responsibilities

• Provide friendly, courteous customer service and greet customers.
• Assist customers on the sales floor and at the register.
• Maintain a clean, safe shopping environment and merchandise presentation.
• Follow store policies for cash handling and transactions.
• Support loss prevention and safety procedures.
• Adhere to dress code and professional appearance.
• Restock and maintain organized merchandise by department.

Skills

Communication

Basic math

Job description

Ross Stores, Inc. is seeking a Retail Associate to help ensure customers have a positive shopping experience by greeting customers with a smile and eye contact, while maintaining store standards and merchandising across departments.

You will engage in tasks as assigned, assist customers at the register, ensure safety, and support brand standards throughout the store in Alabama. This role emphasizes friendly service and efficient operations in a busy retail environment.