Guest Experience Specialist

Ross Stores; Prattville (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Ross Stores in Prattville, AL is seeking a Retail Associate to ensure customers have a positive shopping experience. The role includes greeting customers, assisting with merchandise, maintaining a clean, organized store, and following company standards.

You will help on the sales floor, handle basic transactions, support loss prevention, and maintain safety and appearance to reflect the Ross brand.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet Customers by making eye contact, smiling and saying hello throughout the Store.
• Assist Customers with merchandise and answer questions in a polite and knowledgeable manner.
• Maintain a clean, organized store by sweeping, mopping, dusting, and stocking as needed.
• Follow MOS policies and loss prevention procedures to protect assets.
• Provide safe, efficient service at the register and through store operations.

Skills

Customer service

Communication

Teamwork

Cash handling

Job description

Ross Stores in Prattville, AL is seeking a Retail Associate to ensure customers have a positive shopping experience. The role includes greeting customers, assisting with merchandise, maintaining a clean, organized store, and following company standards.

You will help on the sales floor, handle basic transactions, support loss prevention, and maintain safety and appearance to reflect the Ross brand.