Guest Experience Specialist

Ross Stores; Upper Leacock Township (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to greet customers, answer questions, and maintain clean, well-merchandised store areas. You will work on the sales floor, assist with transactions, and help ensure a safe, welcoming shopping environment for all customers and team members.

The role emphasizes friendly communication, high-quality customer service, and adherence to company standards in daily operations and store presentation.

Qualifications

• Effective communication with customers and teammates.
• Ability to perform basic math for transactions and pricing.

Responsibilities

• Greet customers and provide friendly, courteous service.
• Assist customers with merchandise and questions.
• Maintain clean store and presentation standards.
• Support cash handling and POS processes accurately.
• Follow safety procedures and loss prevention guidelines.

Skills

Communication

Math

Job description

Ross Stores is seeking a Retail Associate to greet customers, answer questions, and maintain clean, well-merchandised store areas. You will work on the sales floor, assist with transactions, and help ensure a safe, welcoming shopping environment for all customers and team members.

The role emphasizes friendly communication, high-quality customer service, and adherence to company standards in daily operations and store presentation.