Guest Experience Specialist

Target; South Elgin (IL); On-site; USD 24,000 - 36,000; Full time

Job summary

Target is hiring a Guest Advocate in South Elgin, IL. You will greet guests, assist with purchases, and help guests navigate promotions, the Target App, and services like Order Pick-Up and Drive Up.

This role emphasizes friendly, efficient service and a willingness to learn store tools. You will work in a fast-paced environment, lifting items as needed, and collaborating with team members to ensure smooth operations and guest satisfaction.

Qualifications

• Interacting with guests to create a welcoming experience.
• Solving guest issues with flexible, positive approach.
• Adaptability to varying guest needs and situations.
• Promoting Target benefits, offerings, and services.
• Customer service and cash handling basics.

Responsibilities

• Greet guests and provide assistance to resolve needs.
• Engage with guests to explain promos, app features, and services.
• Knowledge of store tools and products to solve guest issues.
• Assist with checkout operations and drive customer satisfaction.
• Maintain a clean, efficient work area and follow safety policies.

Skills

Guest interaction

Problem solving

Adaptability

Promote benefits

Customer service

Tools

Handheld scanners

Store technology

Job description

Target is hiring a Guest Advocate in South Elgin, IL. You will greet guests, assist with purchases, and help guests navigate promotions, the Target App, and services like Order Pick-Up and Drive Up.

This role emphasizes friendly, efficient service and a willingness to learn store tools. You will work in a fast-paced environment, lifting items as needed, and collaborating with team members to ensure smooth operations and guest satisfaction.