Guest Experience Specialist

Target

South Elgin (IL)

On-site

USD 24,000 - 36,000

Full time

4 days ago
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Job summary

Target is hiring a Guest Advocate in South Elgin, IL. You will greet guests, assist with purchases, and help guests navigate promotions, the Target App, and services like Order Pick-Up and Drive Up.

This role emphasizes friendly, efficient service and a willingness to learn store tools. You will work in a fast-paced environment, lifting items as needed, and collaborating with team members to ensure smooth operations and guest satisfaction.

Qualifications

  • Interacting with guests to create a welcoming experience.
  • Solving guest issues with flexible, positive approach.
  • Adaptability to varying guest needs and situations.
  • Promoting Target benefits, offerings, and services.
  • Customer service and cash handling basics.

Responsibilities

  • Greet guests and provide assistance to resolve needs.
  • Engage with guests to explain promos, app features, and services.
  • Knowledge of store tools and products to solve guest issues.
  • Assist with checkout operations and drive customer satisfaction.
  • Maintain a clean, efficient work area and follow safety policies.

Skills

Guest interaction
Problem solving
Adaptability
Promote benefits
Customer service

Tools

Handheld scanners
Store technology

Job description

Target is hiring a Guest Advocate in South Elgin, IL. You will greet guests, assist with purchases, and help guests navigate promotions, the Target App, and services like Order Pick-Up and Drive Up.

This role emphasizes friendly, efficient service and a willingness to learn store tools. You will work in a fast-paced environment, lifting items as needed, and collaborating with team members to ensure smooth operations and guest satisfaction.

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