Guest Experience Specialist

Target; Santa Ana (CA); On-site; USD 22,000 - 30,000; Part time

Job summary

Target is hiring a Guest Advocate in Santa Ana, CA. You will greet guests, help solve their needs, and promote store services and loyalty programs. You will learn to use Target’s apps, scanners, and POS systems to deliver efficient, friendly service.

The role supports drive-up, order pickup, returns, and other guest services in a fast-paced environment, with flexible hours including nights and weekends.

Qualifications

• Excellent guest service and communication skills.
• Comfortable working in a fast-paced environment.
• Willing to learn and use Target tech tools and apps.

Responsibilities

• Demonstrate a service culture prioritizing guest experience.
• Greet guests and assist with questions and needs.
• Inform guests about current promos and store activities.
• Be knowledgeable about store products, benefits and services.
• Assist with checkout operations and loyalty enrollment.
• Support drive-up, order pickup, and returns processes.

Skills

Guest interaction

Communication

Problem solving

Flexibility

Teamwork

Tools

Handheld scanners

POS systems

Job description

Target is hiring a Guest Advocate in Santa Ana, CA. You will greet guests, help solve their needs, and promote store services and loyalty programs. You will learn to use Target’s apps, scanners, and POS systems to deliver efficient, friendly service.

The role supports drive-up, order pickup, returns, and other guest services in a fast-paced environment, with flexible hours including nights and weekends.