Guest Experience Specialist

Target; San Jose (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Benefits program

Job summary

Target in San Jose is seeking a Guest Advocate to help guests find products, answer questions, and provide a welcoming checkout experience. You will assist guests with products, store services, and the Target App features, including Wallet and Drive Up options.

The role emphasizes communication, friendly service, and the ability to work in a fast-paced store environment with flexible hours, including nights and weekends. Training is provided and benefits are offered.

Qualifications

• You enjoy interacting and helping others to create a welcoming guest experience.
• You thrive in a fast-moving, active environment with flexible hours.
• You can adapt to varying guest interactions and situations.

Responsibilities

• Demonstrate a service culture prioritizing the guest experience by delivering the service standard.
• Greet guests and assist with their daily tasks and needs.
• Help guests with promos, app features, and loyalty enrollment.
• Explain store offerings and direct guests to enroll in rewards programs.
• Scan and bag items efficiently and accurately, following safety standards.

Skills

Guest interaction

Communication

Problem solving

Teamwork

Flexibility

Tools

Handheld scanners

POS systems

Job description

Target in San Jose is seeking a Guest Advocate to help guests find products, answer questions, and provide a welcoming checkout experience. You will assist guests with products, store services, and the Target App features, including Wallet and Drive Up options.

The role emphasizes communication, friendly service, and the ability to work in a fast-paced store environment with flexible hours, including nights and weekends. Training is provided and benefits are offered.