Guest Experience Specialist

lululemon; San Francisco (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon Athletica Inc. in San Francisco seeks an Educator to deliver world-class guest experiences, educate customers on product features, and connect with the community.

You will move on the floor to engage guests and facilitate omnichannel shopping options, while upholding our values of inclusion and integrity. The role requires flexibility to work evenings, weekends, and holidays, strong communication, and a passion for helping guests in a fast-paced luxury retail setting.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have the ability to travel to assigned store with own transportation methods.

Responsibilities

• Deliver world-class guest experience and educate customers on product benefits and usage.
• Engage with guests and provide customized purchase and return solutions.
• Move on the sales floor to assist guests and maintain store standards.
• Support store operations and collaborate with team to ensure seamless omnichannel experiences.

Skills

Guest Experience

Inclusion & Diversity

Integrity/Honesty

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon Athletica Inc. in San Francisco seeks an Educator to deliver world-class guest experiences, educate customers on product features, and connect with the community.

You will move on the floor to engage guests and facilitate omnichannel shopping options, while upholding our values of inclusion and integrity. The role requires flexibility to work evenings, weekends, and holidays, strong communication, and a passion for helping guests in a fast-paced luxury retail setting.