Guest Experience Educator - Retail & Product Education

lululemon; Cabazon (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Paid time off

Retirement plan matching

Fitness & yoga classes

Development courses

Mentorship programs

Job summary

lululemon Athletica Inc. is seeking a friendly Educator to deliver world-class guest service and product education in our California stores.

You will engage guests, explain product benefits, and support seamless omnichannel experiences while maintaining an energizing, luxury store atmosphere. Ideal candidates are passionate about helping guests, thrive in a team setting, and embrace our values of diversity, integrity, and collaboration.

Qualifications

• Must be legally authorized to work in the country where the store is located.
• Must be 18 years of age or older.
• Must have rights to work documentation (EMEA only).
• Must be able to travel to the assigned store with own transportation.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests’ needs to provide customized purchase and return solutions.
• Provide technical product education by articulating product benefits.
• Execute omnichannel programs (buy online/pickup in store, phone sales, ship from store).
• Move dynamically on the floor to engage with guests and attend to store needs.
• Receive guest feedback and partner with leadership to address issues.
• Collaborate with team to ensure optimal guest experience and store operations.
• Restock or relocate items per standards and use in-store technology to support operations.
• Perform cleaning tasks and maintain a safe, luxury store environment.
• Adhere to policies, procedures, and laws.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma or equivalent

Job description

lululemon Athletica Inc. is seeking a friendly Educator to deliver world-class guest service and product education in our California stores.

You will engage guests, explain product benefits, and support seamless omnichannel experiences while maintaining an energizing, luxury store atmosphere. Ideal candidates are passionate about helping guests, thrive in a team setting, and embrace our values of diversity, integrity, and collaboration.