Part-Time Guest Experience Specialist

Lululemon Athletica Inc.

Edina (MN)

Sur place

USD 26 000 - 30 000

Plein temps

Il y a 2 jours
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Avantages offerts par ce poste

Extended health benefits
Dental benefits
Paid time off
Employee discount
Fitness & yoga classes
Parenthood top-up
Development courses
Mentorship programs

Résumé du poste

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest experiences in our retail stores. You will educate guests on high-quality products, share our culture, and guide customers through omnichannel options, enhancing service from greeting to checkout.

The role emphasizes inclusion, integrity, guest-focused service, and teamwork in a luxury environment. Flexible evening/weekend shifts and strong team collaboration are part of the job.

Qualifications

  • Inclusion and diversity are valued and celebrated.
  • Integrity, honesty and ethical behavior are expected.
  • Guest experience is central to store interactions and sales.
  • Personal responsibility and accountability are essential.
  • Self-awareness and impact of words/actions are important.
  • Teamwork and collaboration are critical for success.
  • Enthusiasm and engagement in work are encouraged.

Responsabilités

  • Interact with guests to ensure a great guest experience and efficient service.
  • Assess guests’ needs to provide tailored purchase and return solutions and support.
  • Provide technical product education by explaining value and benefits.
  • Execute omnichannel programs (buy online, pickup in store, ship from store) accurately.
  • Move on the sales floor to engage guests and address store needs.
  • Act on guest feedback with store leadership to resolve issues.
  • Contribute to a respectful, inclusive team environment and build productive relationships.
  • Collaborate with teammates to optimize guest experience and store operations.
  • Perform product presentation, restock, and inventory relocation per standards.
  • Utilize in-store technology to support operations and guest experience.
  • Maintain store cleanliness and adhere to safety policies.
  • Adhere to company policies, procedures, and applicable laws.

Connaissances

Guest Experience
Inclusion & Diversity
Integrity/Honesty
Personal Responsibility
Self-Awareness
Collaboration and Teamwork
Enthusiasm

Description du poste

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest experiences in our retail stores. You will educate guests on high-quality products, share our culture, and guide customers through omnichannel options, enhancing service from greeting to checkout.

The role emphasizes inclusion, integrity, guest-focused service, and teamwork in a luxury environment. Flexible evening/weekend shifts and strong team collaboration are part of the job.

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