Guest Experience Specialist

Target; New York (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Target in New York is seeking a Guest Advocate to deliver friendly, efficient service at the register and throughout the store. You will greet guests, assist with finding items, explain benefits, and help with digital features like Wallet and pickup options.

This role emphasizes communication, problem solving, teamwork, and flexibility to work nights, weekends, and holidays. Training will cover safety, store policies, and guest engagement to ensure a smooth, enjoyable shopping experience.

Qualifications

• Effective communication and positive language with guests.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Ability to educate guests about products and services.

Responsibilities

• Create an easy, inspiring guest experience by greeting and assisting guests.
• Help guests find what they need and resolve issues to ensure a smooth shopping experience.
• Explain store promos, offerings, and how to use Target App features.
• Scan and bag items efficiently and maintain safety standards.
• Assist with order pickup and drive-up services as needed.
• Maintain a clean, safe, and collaborative store environment.

Skills

Guest interaction

Clear communication

Customer service mindset

Problem solving

Attention to detail

Technology familiarity

Teamwork

Adaptability

Tools

Handheld scanners

POS system

Wallet app knowledge

Job description

Target in New York is seeking a Guest Advocate to deliver friendly, efficient service at the register and throughout the store. You will greet guests, assist with finding items, explain benefits, and help with digital features like Wallet and pickup options.

This role emphasizes communication, problem solving, teamwork, and flexibility to work nights, weekends, and holidays. Training will cover safety, store policies, and guest engagement to ensure a smooth, enjoyable shopping experience.